Our refund policy 

If you are unsatisfied with any of the items in your order or any part of the delivery service from scenerylanka.uk please contact us – either by emailing us via the Contact Us page of the website or by telephoning +44 7860 551647. If you would like to make a comment or recommendation regarding our products , then please visit the Contact Us page of the website and select “Contact Us”. 

 

As we sell range of goods, we ask that you – the customer – inspect the food once you have opened the box. If you are unhappy with the goods, please contact us immediately on +44 7860 551647. We shall be happy to exchange or refund any item that has been damaged in transit. If we have sent you an incorrect item, please notify us as soon as possible. If you would like us to replace the incorrect item with the item that you ordered, we shall send you the correct one as soon as possible. Obviously we shall not charge you for incorrect item.

 

We operate an open and honest policy at scenerylanka.uk  and will work our hardest to make sure we can accommodate and act on any problems or suggestions.

 

The following conditions will constitute a contract between scenerylanka.uk and the customer making an online purchase 

 

Payment Methods

When using our shopping basket there are several payment options on checkout, you can choose to pay either by Debit or Credit Card through PayPal 

 

If the payment has not cleared in our account we reserve the right to cancel the delivery.

 

Cancellation

 

 

 The following cancellation charges will apply once the booking has been confirmed, together with the non-refundable deposit. Cancellations must be confirmed by email.

 

Within 24 Days of purchase Date – Product cost Only

 

Staff

 

We offer a delivery service only, all our products will be delivered in disposable packaging